Paid
Added on Nov 13,2026
Kanal is a WhatsApp marketing platform for Shopify brands that combines cart recovery, campaigns, automations and an AI agent to turn WhatsApp into a sales channel.
It connects directly to a Shopify store. When a shopper abandons checkout, Kanal follows up automatically on WhatsApp with the right product, timing and offer, using smart delays and respecting quiet hours, with a one-tap link back to checkout.
The Kanal AI agent knows your catalogue, orders and policies. It answers sizing, shipping and order questions, shares live tracking from Shopify, recommends products in more than 96 languages and hands off to your team when a human is needed.
For campaigns, you build segments from Shopify data, write a message once and send it to thousands of customers. Kanal personalises each message, paces the send and tracks revenue down to the order. Other features include a chat widget and shared inbox, order notifications, back-in-stock alerts, post-purchase upsells, review collection, A/B testing, discount codes and a performance dashboard.
Besides WhatsApp, Kanal supports RCS, iMessage and SMS. It integrates with Shopify, Meta and Google Ads, Klaviyo, Gorgias, Recharge, Crisp, Loyoly and Splio, and offers a developer API plus a Kanal MCP server for Claude, ChatGPT, Codex and Cursor.
Pricing: plans are monthly with no commitment. Pro costs 89 EUR per month, Scale 149 EUR, Business (done for you) 350 EUR and Agency 1,900 EUR, with extra markets at 50 EUR per month from Scale up.
Kanal is hosted in the EU, GDPR compliant and an official Meta Business Partner. It is suited to Shopify merchants and agencies wanting to recover carts and drive repeat sales through messaging.
Popular alternatives to Kanal include Pic Copilot, Printify and Zyng. Compare their pricing and what each is best for below.
| Tool | Pricing | Best for |
|---|---|---|
| Pic Copilot | Freemium | Online sellers on Amazon, Shopify or Etsy who need product photos, model shots and short videos without organising a pho... |
| Printify | Freemium | Etsy, Shopify and TikTok Shop sellers who want to sell custom apparel and merch without holding stock. |
| Zyng | Free Trial | E-commerce and fashion catalogue teams who need to turn bulk product photos into consistent, channel-ready images throug... |
| Boardroom | Free Trial | Ecommerce store owners and agencies who want sales, ad spend and profit reporting from several channels in one place, pl... |
| PRIYA | Freemium | Shopify store owners who want AI to test and set product prices automatically based on sales data. |
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