Freemium
Added on Oct 22,2026
Jotform is an AI-powered online form builder and workflow platform that lets people create forms, collect data and automate customer conversations without writing code.
Alongside its drag-and-drop form builder, Jotform offers Jotform AI Agents, which let you build and train your own AI agent to handle customer service questions for your business.
AI agents can be deployed across many channels, including a chatbot on your website, phone and voice agents, WhatsApp, Messenger, Instagram, SMS, Gmail, a standalone agent page, a kiosk agent and an agent app.
Key features include more than 7,000 AI agent templates for tasks such as customer support, hiring and feedback collection, plus form templates, payment collection, e-signatures, tables, reports and app building.
It integrates with a wide range of tools, and dedicated agents are available for platforms such as Canva, Salesforce, WordPress and Shopify.
Pricing: a free Starter plan includes 5 forms, 100 monthly submissions and AI agent limits. Paid Bronze, Silver and Gold plans raise the limits on forms, submissions, storage and AI agents, and an Enterprise plan with custom pricing adds multiuser access, SSO and data residency. Nonprofit and education discounts are offered, and paid plans carry a 30-day money-back guarantee.
HIPAA-enabled features are available on the Gold and Enterprise plans for organisations that handle health information.
It is suited to small businesses, agencies, nonprofits, schools and large organisations that want to collect information online and add an AI agent to answer customer questions around the clock.
By the PowerfulAI.tools Editorial Team · Updated 25 October 2026 · Researched with AI assistance and checked against the official Jotform website · How we review tools
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Pricing checked against the official Jotform website in October 2026. Prices can change, so confirm before you buy.
Small businesses, nonprofits and schools that collect registrations, orders, payments or applications through online forms without writing code.
Yes. Nonprofits and educational institutions get 50 percent off the Bronze, Silver and Gold plans and 30 percent off Jotform Enterprise.
Jotform offers a full refund if you cancel within 30 days of payment; you request it through the support team.
Yes. The Jotform Mobile App lets you create forms and collect submissions on the go.
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